GDPR Commitment
Ibex3D is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
1. Data Controller
Company : SG Fishing (Ibex3D)
Legal form : SAS
SIREN : 933 721 474
Address : 12 Rue de la Part-Dieu, 69003 Lyon
DPO contact : jgentile@sg-fishing.fr
2. Data Collected
In the course of our services, we collect the following data:
- → Identification data: surname, first name, company name
- → Contact details: email address, phone number, postal address
- → Order data: 3D files, technical specifications, order history
- → Browsing data: cookies, IP address (anonymised)
3. Purposes of Processing
- → Processing and tracking of 3D printing orders
- → Communication relating to your projects (quotes, confirmations, deliveries)
- → Invoicing and accounting and tax obligations
- → Improvement of our services and user experience
- → Sending commercial information (with your consent)
4. Legal Basis
Processing is based on: contract performance (orders), legal obligation (invoicing), legitimate interest (service improvement), and consent (marketing communications).
5. Retention Period
- → Active client data: duration of commercial relationship + 3 years
- → Invoicing data: 10 years (legal obligation)
- → 3D files: 1 year after delivery, then secure deletion
- → Cookies: maximum 13 months
6. Your Rights
Under the GDPR, you have the following rights:
Right of access
Obtain a copy of your data
Right of rectification
Correct inaccurate data
Right to erasure
Request deletion
Right to portability
Recover your data
To exercise these rights: contact@sg3d.fr. You may also contact the CNIL.
7. Cookies
This site uses technical cookies necessary for its operation. No advertising or third-party tracking cookies are used without your explicit consent.
8. Security
Ibex3D implements appropriate technical and organisational measures to protect your data. 3D files are transmitted via encrypted connections (HTTPS).